Bookings

When making a booking at Donnington Valley you may be asked to pay a deposit.  This depends on the type of booking that you are making – if a special promotion then prepayment in full may be required.

If a Best Available Rate then we just take your credit card details to secure the booking and your card will be pre-authorised upon arrival.

Cancellation policy

For no charges to be made, you must cancel 24 hours prior to 2pm on the day of arrival.

For cancellations outside of the designated cancellation period and non-arrivals you will be charged in full for the first night of your stay.

Wine Dinner Competition

Facebook Competition Terms and Conditions

Enter the competition by suggesting a friend you think deserves a massage on our Facebook page
To enter you must be 18 or over
The competition will be live from 12:00 Friday 12th October 2018. The last time to post your entry will be 12:00 Friday 19th October .
The winner will be notified via Facebook within 48 hours of the competition end.
The winner may be required to take part in publicity resulting from this competition
Entries submitted by automated competition entry mechanisms are not eligible and will be deleted
Winner must be available to attend 
A date of the prize giveaway will be selected by the hotel depending on hotel availability
This competition is open to all UK residents aged 18 years or over except employees, directors or officers of Donnington Valley, their families, agents or anyone professionally connected with the draw
Only one entry is allowed per person
Donnington Valley reserves the right to substitute any of the prizes with one of an equivalent or greater value
English law governs this competition and these terms and conditions and the courts of England and Wales shall have exclusive jurisdiction over any dispute with a UK resident arising out of or in connection with this prize draw
No cash equivalent or re-sell
Not transferable, to be used by named individual only
Entry into this prize draw is taken as acceptance of these terms and conditions

Promoter:

Donnington Valley, Donnington, Newbury, Berkshire RG14 3AG

Prize Details:

Two places at our Italian Wine Dinner

Overnight stay for two in one of our spacious Executive Rooms

Breakfast

Complimentary use of our relaxing spa

Christmas Terms & Conditions

Payment: • A 50% deposit is required when you book and full pre-payment is to be received by 1st November • For the Christmas Eve dinner, Christmas Day lunch and Boxing Day lunch, full pre-payment is required on confirmation of the booking • All monies are non-refundable and non-transferable • Bookings for eight or more guests will be contracted as per The Vineyard Group’s terms and conditions • Payments made by American Express will incur a 3% surcharge • Prices include VAT • Prices and information are correct at the time of printing.

Parties: • We would like to remind you that all food and wine must be pre-ordered four weeks in advance for all party nights • The hotel offers a free car park, but is not liable for damage or theft from vehicles • We regret that for any decrease in confirmed party guest numbers, payments, including deposits, cannot be offset against food, beverage or accommodation • If a booking is being held provisionally, the hotel reserves the right to contact you for confirmation in the event of another enquiry for the same date • Definite table arrangements or increases to confirmed guest numbers cannot be guaranteed, but every effort will be made to accommodate you • The hotel reserves the right to change any specific function room that is booked • The hotel reserves the right to change published entertainment if necessary • Bar accounts can be arranged with prior notice, but pre-payment in full must be received by the hotel prior to the event • Any guest whose behaviour gives the hotel cause for concern will be asked to leave or refused admission • Any damage caused will be charged for.

Allergen Information: Any of the dishes listed in this booklet may contain one or more of the 14 allergens. Allergen charts are available on request. Please advise a member of staff if you have any particular dietary requirements.